Late Fee Policy

POLICY FOR PROCESSING LATE CHARGES AND DELINQUENT PAYMENTS

• City customer’s statements will be mailed out the last week of the month.

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• Payments are due on the 15th of the month, either delivered in person or postmarked by the 15th.

 

• Late charges of 10% will be assessed between the 16th & 18th of the month.  Delinquent letters will be mailed at that time.

 

• Delinquent payments are due seven (7) days from date of delinquent letters.

 

• Arrangements for payment can be made with the City Office to avoid water shut-offs.  However, payments must be made no later than the end of the month.

 

• Once water is turned off, payment must be made in full, plus the reconnection fee of $100.00 during business hours (7:30 a.m.-3:30 p.m.)  After hours, the fee is $130.00.

 

• All charges including delinquent late fee must be paid by the end of the month.

 

• There will be no exceptions; everyone will be treated the same.